Checking your A1c is now easier than ever

A1c (HbA1c) measures the percentage of hemoglobin in red blood cells that has glucose attached to it. Because red blood cells live about 120 days, it reflects average blood glucose over the preceding 2–3 months and is used to monitor long-term glucose control.

Your health plan identified that you may be due for an A1c screening as part of your healthcare management. Rather than requiring an extra trip to a lab, they partnered with Everlywell to send you an at-home kit so you can complete the screening from the convenience of your home.

It’s real. Your health plan chose to work with Everlywell, a trusted healthcare partner, to offer this at-home screening as part of your plan’s care benefits, at no additional cost to you. For additional information, please visit here

Everlywell is a lab company that partners with health plans like yours to make screenings more convenient and accessible. We process your sample and get your results back to you securely, and share them with your provider, if you have one on file. Our lab is certified under the Clinical Laboratory Improvement Amendments (CLIA), meeting both state and federal standards, with regular independent inspections.

Even if your doctor already checks your A1c, doing another reading can help see how quickly the body is responding to current medication, a treatment plan, or any lifestyle changes. It helps us make sure that blood sugar levels are under control.

No. Your health plan arranged this test for you at no additional cost, as part of your care benefits

Yes. For additional assistance, please call us at 1-855-923-2678 (TTY: 711). If a family member or friend is available, feel free to include them on the call.

Your results will be ready in approximately 1 to 2 weeks. They’ll arrive by mail and can also be securely accessed online at everlywell.com/members.

It happens. Please call us at 1-855-923-2678 (TTY: 711) for assistance.

It’s simple: your kit includes step-by-step instructions for a quick finger-prick blood sample. Just follow the guide included in your box, collect your sample, and send it back using the prepaid materials provided.

Yes. Your health information is protected under HIPAA and handled according to strict privacy and security standards. Your results are shared only with you and, if you choose, your healthcare provider, never used for marketing or shared with unrelated third parties.

Review your results and share them with your provider, especially if they fall outside the normal range. If you have a primary care provider on file with your health plan, your results may also be shared with them. Your provider can help you understand what they mean and whether any follow-up care is needed. Your results include reference ranges to help put the numbers in context. You may also have access to virtual care for out-of-range results. Check your email or mail for details on whether this is included in your plan.

Your sample is tested in our laboratory, which is certified under the Clinical Laboratory Improvement Amendments (CLIA) and accredited by the College of American Pathologists (CAP). The lab runs regular internal quality checks, takes part in proficiency testing, and is regularly inspected.